Community Response Team (CRT) Wins National Healthcare Innovation and Productivity (HIP) Medal 2022

Heartiest congratulations to our team for winning the National Healthcare Innovation and Productivity (HIP) Medal, awarded at the Centre for Healthcare Innovation on 4 November 2022. The winning projects were recognised for their excellence in Care Redesign, Automation, IT and Robotics Innovation, Workforce Transformation, and Adoption.

Awarded under the Care Redesign category, St Luke’s Hospital’s Community Response Team (CRT) was set up as a community and home-based rapid intervention team to assess, diagnose and manage dementia in order to prevent escalation and need for hospitalisations for persons living with dementia (PLWDs).

In his opening address, Deputy Prime Minister Heng Swee Keat highlighted the importance of innovation at the systems level by shifting healthcare towards health, using technology and fostering an innovative workplace culture. He commended all winners for innovating to transform the healthcare sector, which will help achieve cost, accessibility and quality for all.

CRT expedited PLWDs’ access to the healthcare system and right site care services within the community. This patient-centred approach is responsive to the healthcare needs of PLWDs and has brought about cost savings to the healthcare system.

“With an ageing population, there are increasing needs to be met. The CRT pilot identified care gaps and brought about new solutions to patients and their families, which will pave the way for patient-centred community-based models of care for the fast-expanding aged population and allow for ageing in place. I am heartened that our deeply-rooted culture of innovation has inspired our team to continually redesign the way we work and pioneer new care models, enabling us to clinch the HIP Medal for the third time,” said A/Prof Tan Boon Yeow, Chief Executive Officer of St Luke’s Hospital, who received the award from Janil Puthucheary, Senior Minister of State for Health.

Beyond the CRT pilot project, St Luke’s Hospital has also expanded its dementia support services through its Community Intervention Team (COMIT), a community-based programme including nurses, occupational therapists and medical social workers to support Persons Living with Dementia and their caregivers at home. To learn more, visit https://www.slh.org.sg/commu…/community-intervention-team/

Organised by Centre for Healthcare Innovation and supported by Ministry of Health, the National HIP Medals is a prestigious, national-level award that recognises local healthcare and community care institutions that have demonstrated thought leadership through the implementation of innovative productivity projects. It is open to all local healthcare institutions from the primary, acute and community care sectors.

[Photo caption] [left] Janil Puthucheary, Senior Minister of State for Health awards presenting [right] A/Prof Tan Boon Yeow, CEO of St Luke’s Hospital with the National Healthcare Innovation and Productivity (HIP) Medal (Care Redesign) at the Centre for Healthcare Innovation on 4 November 2022.