Visitor Information
Visitor Registration Requirements
All visitors must register prior to entering inpatient wards at any level and outpatient services located on Level 1 (St Luke’s Community Clinic) and Level 2
(Day Rehabilitation Centre).
- For Ward Visitors: Please provide the patient's name, ward, and bed number.
- For Outpatient Visitors: The patient's identification number is required.
- To access the turnstiles, visitors must present their IC, FIN No. or Passport.
Registration Methods
Visitors can register through the following options:
1. Online Visitor Pre-Registration System
Pre-Registration will be available from 17 January 2025
2. Registration/ Check-in Kiosks
Located at the main entrance on Level 1.
Note: Visitors and foreigners without a Singapore-issued identity card, employment permit, or student pass should seek assistance from our Service Ambassadors.
Inpatient Visitor Guidelines
- Visiting Hours: 10AM - 8PM
-
Visitor Limit:
General Wards - Two visitors at bedside at a time
Palliative Ward - Five visitors at bedside at a time - Exceptions: Special provisions apply for dangerously-ill patients (DIL) or caregivers needing caregiver training (CGT).
Entry Guidelines for Inpatient Visitors
- Masks are mandatory in all inpatient wards.
- Eating is prohibited in bedside areas, ward corridors, and wards.
Outpatient Visitor Guidelines
Entry Restrictions
Visitors will not be permitted entry if they:
- Are experiencing illness (e.g., fever, cough, sore throat, cold symptoms, shortness of breath) or are on medical leave (MC).
- Are children under 12 years old.
Note: Individuals who meet the criteria for COVID-19 testing may be referred for assessment.
General Visiting Guidelines
- Noise Consideration: Keep noise levels to a minimum, as excessive noise can disturb patients’ sleep and hinder their recovery.
- Hand Hygiene: Wash your hands with soap and water or use alcohol-based hand sanitizer before and after your visit.
- Prohibited Activities: Smoking and consuming alcohol are not allowed on hospital grounds. Additionally, unauthorized photography or audio/video recording with any device is strictly forbidden within St Luke’s Hospital premises.
For More Information
For additional details, please refer to the FAQs regarding St Luke’s Hospital visitor registration system.
