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Compassionate Care Conference 2024

Healer, Heal Thyself: Rising to the Challenges of Compassionate Care

St Luke’s Hospital Compassionate Care Conference aims to bring together healthcare professionals, researchers, and experts from diverse fields to learn about the principles of compassion and empathy in healthcare.

Date: 31 January 2024, Wednesday
Time: 8.30am - 5.30pm
One Farrer Hotel, Ballroom, Level 6

Days
Hours
Minutes
Seconds

Guest of Honour

Professor Kenneth MAK

Director-General of Health
Ministry of Health, Singapore

A/Prof TAN Boon Yeow

Chief Executive Officer
St Luke’s Hospital

Speaker Bios

Dr Katie EASTMAN

Adjunct Professor, Antioch University New England; member of Advisory Council, Elisabeth Kübler-Ross Foundation
Washington, USA

Dr Katie Eastman is a corporate trainer, speaker, consultant, author and coach, and maintains a 35-year practice as a psychotherapist and medical social worker specialising in individual, collective and organizational changes. One of the original founders of the Elisabeth Kübler-Ross Foundation, she utilises the late Dr Ross’s work, such as the Kübler-Ross Change Curve®, in a variety of settings before, during and after significant change, loss and transition.

Ms Liese GROOT-ALBERTS

Faculty Member of Asia Pacific Hospice Palliative Care Network and Hospis Malaysia; member of Advisory Council, Elisabeth Kübler-Ross Foundation
New Zealand

Liese Groot-Alberts has worked for over 45 years as a grief therapist, public and keynote speaker, palliative care educator and mentor for Healthcare Professionals. She had worked with and for the late Dr Ross as a workshop leader and staff member. Today, Liese conducts global trainings in trauma, loss, grief and bereavement, Hope and despair, Palliative Care, as well as Self-care for the Carer, resilience, spiritually, mentoring and working with difference, finding strength and hope in connectedness.

Ms Joan MARSTON

Global Ambassador, International Children’s Palliative Care Network; Executive Committee, PallCHASE; Vice President, Elisabeth Kübler-Ross Foundation
South Africa

Joan Marston is a Registered Nurse and Midwife by profession and has worked in Hospice and Palliative Care for 34 years at local, national and international level. She has a special focus on developing paediatric palliative care for the past 25 years, establishing Sunflower Children’s Hospice in 1998 in Bloemfontein and is now its director.

Ms Lynna CHANDRA

Ashoka and Atlantic Fellow; Board member of Assisi Hospice (Singapore) and Bamboo Capital Management; Trustee, Common Purpose Charitable Trust (UK)
Singapore

Lynna Chandra founded Rachel House in 2006 to pioneer the first paediatric palliative care service in Indonesia, and helped champion the establishment of a palliative care ecosystem to benefit patients living with life-limiting conditions. Driven by the conviction that no child should ever have to live or die in pain, compassion was the underlying foundation of the organisation and equitable access its reason for being. Lynna has since embarked on a new journey in search of an equitable humane healthcare model to ensure compassionate and excellent care is available and accessible for all, in an economically sustainable way.

Registration

Price: 

  • $350 (Conference + 2 x Workshop)
  • $300 (Conference + 1 x Workshop only)
  • $250 (Conference only)
  • $100 (Workshop only)

CPE points awarded
Upon submission, our representatives will contact the participant(s) regarding enrolment and payment details. 

Subsidies available:
For Enquries

Please contact us at 68952786 or email event_secretariat@stluke.org.sg

How to get there

20 minutes from Changi International Airport
15 minutes from Orchard Road, Marina Bay and Shenton Way

Take Exit A or Exit C at Farrer Park MRT Station

SLH Art Competition

Share your artistic expression and contribute to the uplifting atmosphere of St Luke's Hospital
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PROGRAMME

8.30am
Welcome and Introduction
8.35am
Opening Performance (Lifespan Song)
  • Music for Self-Care
  • Relationship with Music
  • Music Biography for Different Phases of Life
9.00am
Opening Address
9.10am
Welcome Address
9.20am
Keynote 1

Understanding Boundaries as a True Act of Self-Care

9.50am
Keynote 2

Compassionate Communication Begins with Me

10.20am
Tea Break (Music and Art Exhibition)
10.50am
Breakout Session (Morning)

Session A
Healing Toxic Team Culture

Session B
Creating Healing Communities

Session C
Healing Together: Healing Through our “Inner Child” – Using Humor, Play and Creativity to Heal Ourselves and Others

12.30pm
Lunch (Music and Art Exhibition)
1.30pm
Breakout Session (Afternoon)*
3.00pm
Lunch (Music and Art Exhibition)
3.30pm
Keynote 3

Storytelling as a Tool for Building a Compassionate Community

4.00pm
Panel Discussion
5.00pm
Closing Performance (Music)
5.30pm
End of Conference

*Sessions will be repeated

SYNOPSIS

Keynotes

Understanding Boundaries as a True Act of Self-Care

Ms Liese GROOT-ALBERTS

The presentation focuses on deepening our understanding of what it means to care for ourselves and build resilience through putting healthy boundaries in place, likewise, respecting the boundaries of others, to create compassionate communities of mutual respect.

Compassionate Communication Begins with Me

Dr Katie EASTMAN

In this plenary session, understand how to access one’s communication style, personal and professional triggers and communication challenges, as well as learn tools to communicate efficiently and effectively.

Storytelling as a Tool for Building a Compassionate Community

Ms Lynna CHANDRA

Through the ages, stories have been used as the primary means to pass cultural lore and legends from one generation to another, to inspire heroic actions and sacrifices, and even mobilise an entire nation to revolution. Can storytelling be equally powerful in mobilising community spirits and evoking the magic in all of us to ignite hearts and compassion of communities?

Breakout Sessions

Healing Toxic Team Culture

Ms Liese GROOT-ALBERTS

Healthcare workers are often described as ‘special people’ doing ‘special things’. Alongside the altruistic aims, there may be unconscious issues that show themselves unexpectedly and at times destructively. We will examine our motives for becoming healthcare workers in the first place and look at how unacknowledged and unconscious issues can burn us, our colleagues and those we seek to serve.

Creating Healing Communities

Dr Katie EASTMAN

An essential element of working collaboratively within your community is to engage different populations in various activities to better understand what you do. This workshop will provide innovative examples of how to inform, involve and encourage greater investment in your programmes and organisations.

Healing Together: Healing Through our "Inner Child" - Using Humor, Play and Creativity to Heal Ourselves and Others

Ms Joan MARSTON

This workshop will look at ways to develop an environment that values short and simple “joy breaks” that are consistent with the values of the organisation, do not cause discomfort, and are culturally acceptable.

PRE & POST CONFERENCE WORKSHOPS

Pre - Conference Workshop A

Date: 29 January 2024, Monday
Time: 8.30am to 5.00pm

By Ms Joan MARSTON ​

This Workshop will look at assessing organizational culture; the critical role of leadership that supports compassion; including compassion in orientation of staff; and will look at ways to enhance compassionate awareness. Examples will be provided on interventions that build a compassionate environment as well as simple indicators to evaluate this at individual and organizational level.

By Ms Liese GROOT-ALBERTS

This workshop diagnoses symptoms of compassion fatigue and burnout and provides tools for healing those, while strengthening resilience for ongoing commitment to be of true service to the people who need Care.

By Dr Katie EASTMAN

In our work settings we have difficult communication exchanges on a daily basis. Whether it is delivering diagnostic information or correcting a colleague or challenging a patient to consider different alternatives for treatment, we are often in situations that are uncomfortable. In this workshop we will explore certain scenarios and how best to approach these situations with compassionate communication tools. 

By Tan Kai Hiang (Kai Tan)

In this workshop, we will appreciate the complexity of our nervous system, how it is constantly protecting us; and begin to understand why we might find ourselves sinking into patterns of anxieties and depressive moods. We will also learn about the wisdom of using somatic (body) practices to help us regulate our nervous system on a daily basis, to create calm and sense of safety for ourselves.

Question and Answer by the esteemed speakers. 

Post - Conference Workshop B

Date: 1 February 2024, Thursday
Time: 8.30am to 5.00pm

By Ms Liese GROOT-ALBERTS​

In healthcare and in personal life we talk about the essence of love, forgiveness, compassion and self-compassion. Love is the greatest healer in life, however love can also wound us and we are capable of wounding those we love. Is all wounding forgivable?  In this workshop we explore the concept of forgiveness of others and self-forgiveness as acts of compassion and self-compassion, making meaning in order to facilitate healing in heart and soul.

By Dr Katie EASTMAN

Healing your team: Creating a compassionate care organization. When health  care organizations undergo change and transitions, teams of employees and volunteers often struggle with how to maintain effective communication and care for their patients. This workshop offers practical tools and suggestions for programs that can assist teams in maintaining efficient and compassionate care under stressful situations. 

By Ms Joan MARSTON

This workshop will discuss examples of an effective palliative care response to humanitarian crises caused by climate change, conflict and cross-border migration; and look at the role that local, national and international palliative care organisations are playing to increase access to palliative care in cross-border settings.

By Tan Kai Hiang (Kai Tan)

The Neuro Auricular Technique (NAT) Massage is a massage practice combining the use of specific essential oils with gentle massages along the cranial bone and along-side the spine.

Some benefits of regular NAT include improving sleep, reducing anxieties and stress, calming the nervous system, increasing focus and reducing back/neck pain. This experiential session takes you through the steps to provide NAT as a self-care routine.

Question and Answer by the esteemed speakers. 

Venue

St Luke's Hospital,
Level 3, Multi-Purpose Hall,
2 Bukit Batok Street 11, Singapore 659674

Supported By

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