Visitor Information
Visitor Registration Requirements
All visitors must register prior to visiting our inpatient wards or outpatient services located on Level 1 (St Luke’s Community Clinic) and Level 2 (Day Rehabilitation Centre).
- For Inpatient Ward Visitors: Please provide the patient's name, ward, and bed number.
- For Outpatient Visitors: The patient's identification number is required.
- To access the turnstiles, visitors must present their IC, FIN No. or Passport.
Registration Methods
Visitors can register through the following options:
1. Online Visitor Pre-Registration System
2. Registration/ Check-in Kiosks
Located at the main entrance on Level 1.
Note: Visitors and foreigners without a Singapore-issued identity card, employment permit, or student pass should seek assistance from our Service Ambassadors.
Inpatient Ward Visitor Guidelines
- Visiting Hours: 10AM - 8PM daily
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Visitor Limit:
General Wards - Two visitors at bedside at a time
Palliative Ward - Five visitors at bedside at a time - Exceptions: Special provisions apply for dangerously-ill patients (DIL) or caregivers needing caregiver training (CGT). Please check with our ward staff.
Additional Guidelines
- Masks are mandatory for visitors in all inpatient wards.
- Eating is prohibited in bedside areas, ward corridors, and wards.
- Entry is not permitted for children under 12 years old.
Outpatient Visitor Guidelines
St Luke’s Community Clinic / Day Rehabilitation Centre
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Operating Hours:
Mon – Fri 8.30am – 5.30pm
Sat 8.30am – 12.30pm
Closed on Sundays and public holidays -
Visitor Limit: No limit
Entry is not permitted for children under 12 years old.
General Visiting Guidelines
- Respect Patient Privacy: Photography, video, or audio recording is strictly prohibited within the hospital premises.
- Noise Consideration: Keep noise levels to a minimum, as excessive noise can disturb patients’ sleep and hinder their recovery.
- Hand Hygiene: Wash your hands with soap and water or use alcohol-based hand sanitiser before and after your visit
- Prohibited Activities: Smoking, vaping and alcohol consumption are strictly not allowed on hospital grounds.
For More Information
For additional details, please refer to the FAQs regarding St Luke’s Hospital visitor registration system.
